Exchanges and Returns

RETURNS AND EXCHANGES POLICY

Last updated: 10/02/2025

1. RETURN PERIOD

At Piezasdecoches.com , we offer a 30-day return or exchange period from the date of receipt. The product must be in perfect condition, unused, and in its original packaging.

2. CONDITIONS FOR RETURN

For the return to be accepted, the following requirements must be met:

• The product must be in its original condition, without damage or alterations.
• It must include all original accessories and packaging.
• Used, tampered, or incomplete products will not be accepted.

3. RETURN PROCESS

To request a refund, the customer must:

1. Contact our customer service at info.piezasdecoches@gmail.com.
2. Please indicate the order number and the reason for the return.
3. Send the product to the address indicated by our team.

The customer will be responsible for return shipping costs, except in cases of defective products or shipping errors.

4. REFUNDS

Once the product has been received and its condition verified, we will proceed with the refund within 7 business days , using the same payment method used for the purchase.

5. EXCHANGES FOR ANOTHER PRODUCT

If the customer wishes to exchange a product for another, they must follow the same return process and make a new purchase on our website.

6. DEFECTIVE PRODUCTS OR INCORRECT SHIPMENTS

If the product received is defective or does not match the order placed, Piezasdecoches.com will assume the return costs and send a replacement at no additional cost to the customer.

7. CONTACT

For any questions regarding our exchange and return policy, you can contact us at:

• Email: info.piezasdecoches@gmail.com